OUR STORIES

VISIT OUR NEW STORE IN KARACHI

CORNICH COMFORTS GULISTANE JOHAR BL-13 KARACHI PAKISTAN
Email : info@dorart.pk
Email : contact@dorart.pk
+92332-795-1547

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I place an order on DORart's website?

To place an order, simply browse our products, select the items you love, add them to your cart, and proceed to checkout. Follow the step-by-step instructions to complete your purchase.

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment options. You can choose your preferred payment method during checkout.

What is the estimated delivery time for my order?

Delivery times may vary based on your location and the product you've ordered. You can find estimated delivery times on the product pages or during the checkout process. We aim to deliver your items as quickly as possible.

What is your return and exchange policy?

We want you to be satisfied with your purchase. If you receive a damaged or incorrect item, please contact our customer support within 7 days of receiving the order. We will guide you through the return or exchange process.

Are the products on your website handmade?

Yes, at DORart, we take pride in offering handcrafted macramé products. Our artisans put their heart and soul into creating each piece, ensuring quality and uniqueness.

Can I customize or request a specific design for a macramé item?

Currently, we do not offer customizations, but we are continuously expanding our product range. You may find a design that suits your preferences among our existing products.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS